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Co-op Connections Card

Expe­ri­ence sav­ings on restau­rants, golf, shop­ping, trav­el, fam­i­ly fun, auto­mo­tive, movies, insur­ance… every­thing you can imag­ine is here. Co-op Con­nec­tions has the best deals all in one place.

Start, Stop, Move Service

Get start­ed by going over every­thing you will need to estab­lish ser­vice, whether you’re con­nect­ing at an estab­lished res­i­den­tial or com­mer­cial address or start­ing ser­vice at new con­struc­tion:

The fol­low­ing doc­u­men­ta­tion is required to open an elec­tric account:

  • Proof of own­er­ship of prop­er­ty or rental agree­ment from own­er. Hand­writ­ten rental agree­ments need to be nota­rized.
  • Valid pic­ture ID
  • Social Secu­ri­ty Num­ber
  • New ser­vices require a 911 address. Con­tact Col­leton Coun­ty Address­ing at (843) 549‑1146 for more infor­ma­tion.
  • Dur­ing the appli­ca­tion process, an appoint­ment will be set up for you to meet with our stak­ing tech­ni­cian. Dur­ing this meet­ing, the stak­ing tech­ni­cian will let you know where your ser­vice pole, pedestal, or meter base will need to be locat­ed. He will also inform you of any fees that might be required. After this meet­ing, you can­not relo­cate your ser­vice pole, pedestal, or meter base with­out con­sent from the stak­ing tech­ni­cian. You must noti­fy Coastal Elec­tric if any changes are made after the ini­tial appoint­ment. Fail­ure to noti­fy of any changes may cause delays in ser­vice and added fees. The stak­ing tech­ni­cian will give you a Util­i­ty Ser­vice Com­mit­ment Let­ter at this appoint­ment unless you received one in the office pri­or to appoint­ment. The Col­leton Coun­ty Build­ing Inspector’s office requires this let­ter before a build­ing per­mit can be issued. New elec­tric ser­vices are also required to be inspect­ed by the Col­leton Coun­ty Build­ing Inspec­tor. You will need to con­tact the Col­leton Coun­ty Plan­ning and Devel­op­ment Depart­ment to apply for your per­mits. Their office is locat­ed at 31 Klein Street, Wal­ter­boro, SC 29488. The con­tact num­ber is (843)549‑1709. You may also down­load PDFs from the Col­leton Coun­ty web­site:

Col­leton Coun­ty Res­i­den­tial Con­struc­tion Check­list (opens new tab)

Col­leton Coun­ty Com­mer­cial Con­struc­tion Check­list (opens new tab)

Col­leton Coun­ty Manufactured/Mobile Home Per­mit (opens new tab)

  • Please note: for any new ser­vice for a camper or RV, the prop­er­ty must have a well and sep­tic tank. This is a require­ment from the Col­leton Coun­ty Plan­ning and Devel­op­ment Depart­ment. If you have any ques­tions regard­ing obtain­ing a per­mit for this type of ser­vice, please con­tact their office at the num­ber pro­vid­ed above.
  • For elec­tri­cal per­mits need­ed in the town of Smoaks or the town of Williams, you will need to con­tact CC&I Ser­vices, LLC. to apply for per­mits. They can be reached by call­ing (864) 586‑6111 Ext. 1007. (Col­leton Coun­ty Plan­ning and Devel­op­ment Depart­ment does not pro­vide ser­vices for these towns.)
  • The mem­ber is respon­si­ble for the ser­vice pole or pedestal, hav­ing it equipped with meter base and hav­ing the ser­vice set up in the loca­tion where it is staked. It must be approved by the applic­a­ble build­ing inspec­tor. Please note that if you choose under­ground ser­vice, you should not put any per­ma­nent struc­ture or con­crete over the ser­vice. Repairs may require any struc­ture or con­crete to be removed at the member’s expense.
  • Please note that if your prop­er­ty has a locked gate, we will need the gate code, or we can install a CEC lock to inter­lock with your per­son­al lock. We must have access to our equip­ment. Coastal Elec­tric will not be respon­si­ble for any dam­age to per­son­al prop­er­ty if we do not have access to inspect or ser­vice our equip­ment.
  • Ser­vice can be sched­uled when the fol­low­ing is com­plete: 
    1. Any fees quot­ed by the stak­ing tech­ni­cian are paid.
    2. Main­te­nance & Oper­a­tions form and ease­ment are signed.
    3. Ser­vice Instal­la­tion Agree­ment, if need­ed, is signed.
    4. Approved per­mit is received from the coun­ty build­ing inspec­tor or CC&I Ser­vices, LLC.
    5. Right of way is cleared, if need­ed.
    6. SC811 noti­fi­ca­tion tick­et to locate all under­ground util­i­ties must be com­plete. (This is request­ed by CEC after per­mit is received from the applic­a­ble build­ing inspec­tor and all fees are paid – can take up to three busi­ness days.)

Once all of the above infor­ma­tion is received it may take 7 to 10 busi­ness days to sched­ule and com­plete the ser­vice – weath­er events or unfore­seen inci­dents can delay com­ple­tion of ser­vice.

Down­load a print­able ver­sion of the New Ser­vice Check­list [PDF]

Next, learn how to get the appli­ca­tions you’ll need to begin, apply online, can­cel or move your ser­vice, and more:

New Service or Transfer Service

Please be sure to fill out the appli­ca­tion com­plete­ly and sub­mit it with the required doc­u­ments list­ed – a copy of your dri­ver’s license or valid pic­ture ID, and proof of home own­er­ship or a rental agree­ment.

We will con­tact you to inform you when your appli­ca­tion is approved or if we need addi­tion­al infor­ma­tion in order to approve the account.

Disconnect Service

You can make a dis­con­nect request by log­ging into your SmartHub account, call­ing us at 843–538-5700, or using our online con­tact form to sub­mit your request. »

You will need to pro­vide your account num­ber, the name on the account, ser­vice address, con­tact info, and your desired dis­con­nect date.

Apply Now for New Service or to Transfer Service: