Ways to Pay

Quick­ly man­age your account with SmartHub on your phone, tablet, or PC. View and pay your bill any time from any­where using your check­book, deb­it card, or cred­it card. Cus­tomize alerts, report an out­age, acti­vate paper­less billing, or sim­ply ask a ques­tion. Con­tin­ue read­ing on for more details.

SmartHub Intro­duc­tion:

Life is fast, and it can be hec­tic, but pay­ing your bill doesn’t have to be com­pli­cat­ed. With our SmartHub web and mobile app, it won’t be.

SmartHub, Smart Pay­ments, Smart Com­mu­ni­ca­tion, Smart Envi­ron­ment

SmartHub has sev­er­al fea­tures that make man­ag­ing your account as easy as pos­si­ble. Whether through the web, or your smart­phone or tablet (Android or iOS), SmartHub is the one tool that enables you to man­age all aspects of your co-op account.

SmartHub is com­plete­ly and secure­ly inte­grat­ed with CEC and deliv­ers account infor­ma­tion, mobile pay­ments, and more in a safe, secure envi­ron­ment. Uti­liz­ing SmartHub tech­nol­o­gy, co-op mem­bers can now uti­lize these great ben­e­fits:

• View your elec­tric usage data down to the hour
• See how tem­per­a­ture affects heat­ing & cool­ing use
• Com­pare usage between months with tem­per­a­ture data
• Set usage mark­ers, thresh­olds and alerts
• Set up Auto Pay Receive bill reminders Report out­ages

Login to SmartHub and get start­ed. »

Video: How to Reg­is­ter on the Web

Step 1: Reg­is­tra­tion links. Click on the SmartHub reg­is­tra­tion but­ton from our web­site. To access the reg­is­tra­tion page from the login screen, click on the Sign Up to Access our Self Ser­vice site link.

Step 2: New user reg­is­tra­tion. Enter the fol­low­ing infor­ma­tion: Your account num­ber (found on your lat­est bill), your last name or busi­ness name as it appears on your bill, email address. Click the Sub­mit but­ton.

Step 3: New user reg­is­tra­tion. Enter the request­ed infor­ma­tion for the secu­ri­ty ques­tion you choose in order to ver­i­fy your iden­ti­ty. Check the reCAPTCHA box. Check the box to accept the Terms and Con­di­tions. Then click the Sub­mit but­ton.

Step 4: Ver­i­fy account. Check your inbox for an email that will con­tain a but­ton ask­ing you to Ver­i­fy Account. Click the but­ton to con­tin­ue.

Step 5: Update pass­word. After your account is ver­i­fied, you’ll be asked to set your new account pass­word. Enter your new pass­word twice and click the Sub­mit but­ton.

Step 6: Paper­less billing. You may be prompt­ed to turn on paper­less billing instead of receiv­ing a paper bill. To opt-in, select the Yes but­ton and click the Sub­mit but­ton.

Step 7: Set a secu­ri­ty phrase. This secu­ri­ty phrase is required to be set up before you can make pay­ments, store pay­ment infor­ma­tion, or sign up for Auto Pay. Type in a min­i­mum of 5 dig­its and click the Save but­ton.

Con­grat­u­la­tions! You are now logged into your SmartHub account. Spend some time brows­ing all the ways you can start sav­ing some time and mon­ey. 

Get the Mobile App

Once the app is down­loaded and open, type in Coastal Elec­tric as the provider. Your account login infor­ma­tion is the same for both the web­site and the mobile app.

How to Reg­is­ter on the App:

Step 1: On your mobile device, open your app store.

Step 2: Install the app.

Step 3: After SmartHub installs, tap the SmartHub icon on your mobile device to open the app.

Step 4: After SmartHub opens to the ini­tial launch screen, tap the appro­pri­ate but­ton to search for your provider by name. Enter any infor­ma­tion required.

Step 5: Enter the name of your provider in the search bar and tap the Search but­ton. Next, tap on the name of your provider in the search results.

Step 6: On the next screen, tap the Con­firm but­ton.

Now that you have the SmartHub app installed on your phone, the next step will be to reg­is­ter your account with SmartHub. Note: You will need your account num­ber which can be found on your lat­est bill.

Step 1: From the SmartHub login screen, tap the link that says “Don’t have an account? Reg­is­ter now.”

Step 2: On the Account Reg­is­tra­tion screen, fill in the fol­low­ing fields: Billing account num­ber, last name or busi­ness name, email (entered twice to con­firm). Tap the Con­tin­ue but­ton.

Step 3: On the Account Access screen, answer all of the secu­ri­ty ques­tions on the screen. Tap the Reg­is­ter but­ton.

Step 4: After you click the reg­is­tra­tion but­ton, you will receive an email ask­ing you to tap the Ver­i­fy Account but­ton to con­tin­ue.

Step 5: After you ver­i­fy your account, you will be asked to enter a new pass­word for your account. Enter your pass­word twice and tap the Save but­ton.

Step 6: You will be asked if you want to par­tic­i­pate in Paper­less Billing. If you would like to try it, move the Acti­vate Paper­less Billing to the right and tap the Save but­ton to fin­ish.

Con­grat­u­la­tions! You have suc­cess­ful­ly installed the app and reg­is­tered your account. Start brows­ing all the ways you can save time and mon­ey.

SmartHub also offers a guest pay­men­t/one-time pay­ment option. »

Pay your elec­tric bill by phone at your con­ve­nience, 24 hours a day, 7 days a week.

With TELE­Pay, you can also:

• Check your account infor­ma­tion, includ­ing cur­rent bal­ance, amount due, and recent pay­ments.
• Pay your bill by e‑check, cred­it or deb­it card. Mas­ter­Card, Visa, Dis­cov­er or Amer­i­can Express are accept­ed.
• Update your tele­phone num­ber.
• Report an out­age.

To use TELE­Pay, you need your CEC account num­ber.

To access TELE­Pay 24 hours a day, 7 days a week, call 843–538-5800.

Two kiosks are con­ve­nient­ly locat­ed out­doors at the CEC office:

2269 Jef­feries Hwy.
Wal­ter­boro, SC 29488

Avail­able for 24-hour-a-day usage.

Pay­ments can be made with cash, check, or cred­it card with no addi­tion­al fees.

Most bank accounts offer trans­fers and bill pay options, so please explore options with your finan­cial insti­tu­tion.*

You’ll need to pro­vide our con­tact infor­ma­tion for any trans­ac­tions:

Coastal Elec­tric Coop­er­a­tive, Inc.
2269 Jef­feries Hwy.
Wal­ter­boro, SC 29488

*Your finan­cial insti­tu­tion may charge a fee for this ser­vice.

Use Mon­ey­Gram to send a mon­ey trans­fer online with con­fi­dence, from the com­fort of your home.

Find a Mon­ey­Gram loca­tion near you. »

There is a fee of $1.50 per trans­ac­tion.

Our Receive Code is: 15129

Pay­ments can be made at these con­ve­nient Vanil­laDi­rect Pay Retail­ers

There is a fee of $1.50 per trans­ac­tion.

Your pay­ment bar­code can be found on the back of your bill.  Scan that bar­code at the reg­is­ter of any par­tic­i­pat­ing retail­er.