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Most changes and requests can easily be handled when you sign in to your SmartHub account, but we also understand that some issues require more immediate personalized attention.
Request Service or Repairs
Login to your SmartHub account to request service or repairs at any time, and we will respond as soon as we are able. If you need immediate assistance or are unable to access SmartHub, please call us at 843-538-5700 or 843-538-5800 (if the service includes an outage), or use our contact form to complete your request. »
Report an Outdoor Security Light Outage
Login to your SmartHub account to report the outage. If you need immediate assistance or are unable to access SmartHub, please call us at 843-538-5700 or 843-538-5800, or use our contact form to complete your request. »
Update Account Information
Need to update some account information? No problem! SmartHub allows members to update all account information directly. If you need immediate assistance or are unable to access SmartHub, please call us at 843-538-5700 or use our contact form to complete your request. »
Assignment and Transfer of Future Capital Credits
Divorce or even Death can result in the ownership of a member’s capital credits to shift. Proper disbursement of a member’s capital credits can be insured by visiting Capital Credits to answer your questions and download any applicable forms. Don’t leave money on the table! Make sure your information is up to date!
Conversion of Membership
In the event that a current member should want to add or remove another party to or from their membership, they will need to do one of the following:
- Complete the Conversion of Membership application below
- Download the Conversion of Membership [PDF] application, complete it, and return it to us
- Contact us to discuss Conversion of Membership
This process will be necessary in after a marriage to change a membership from a single account to a joint account and to keep it up to date for capital credit and voting purposes.