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Safety and Reliability

Electricity Safety

Our elec­tric sys­tem includes high-volt­age equip­ment and high-risk areas. Use extreme cau­tion when work­ing or play­ing near them.

Generator Safety

If you plan to use a portable gen­er­a­tor, fol­low our check­list of impor­tant safe­ty pre­cau­tions. Plus, learn about gen­er­a­tor loans.

Hurricane Safety

We con­tin­u­al­ly mon­i­tor weath­er con­di­tions and pre­pare in advance. We sug­gest you fol­low our tips to stay safe dur­ing a hur­ri­cane.

Storm Center

Be ready for severe weath­er with our emer­gency kit check­list, live out­age map, and tips on pre­pared­ness.

Avoid Scams

Imposter scams are the num­ber one type of fraud con­sumers report to the FTC. We’ll teach you how to out­smart the scam­mers.

Call SC811 before you dig

SC811 Call Before You Dig

If you plan to dig or exca­vate, it’s impor­tant to get in touch at least 72 hours in advance.

A man is pictured using a chainsaw to clear trees

Tree Trimming & Power Lines

If you clear your yard or land of trees, there are some things you need to be aware of — pow­er lines.

Right of way clearing is seen happening near power lines

Right of Way Clearing

We’re com­mit­ted to pro­vid­ing safe, reli­able ser­vice, and that includes veg­e­ta­tion man­age­ment.

Rows of electrical meters are pictured

Energy Theft & Tampering

Theft includes van­dal­iz­ing prop­er­ty and divert­ing pow­er from anoth­er member’s home.

ACSI® 2023 Award

Coastal Electric Cooperative Earns An ACSI® 2023 Customer Satisfaction Award

Coastal Elec­tric Coop­er­a­tive earns this award based on data mod­eled by the ACSI® in 2023. Award cri­te­ria are deter­mined by the ACSI based on cus­tomers rat­ing their sat­is­fac­tion with CEC in a sur­vey inde­pen­dent of the syn­di­cat­ed ACSI Ener­gy Util­i­ty Study. For more about the ACSI, vis­it www.theacsi.org. ACSI and its logo are reg­is­tered trade­marks of the Amer­i­can Cus­tomer Sat­is­fac­tion Index LLC.