Resize text-+=

My Account

Ways to Pay

Paying your bill has never been easier, with a variety of options available – on your time, at your convenience, 24/7.

Start, Stop, Move

Learn how to establish, move, or cancel service, plus get a list of everything you'll need to complete your transaction.

Manage Membership

Find out more about certain aspects of your membership, then contact us or login to your SmartHub account.

Programs & Services

We offer services you may not know about, including payment arrangements, energy-related loans, and community solar.

Woman handing clipboard to man

Member Center

Access member content, rules, rates, bylaws, and more (login required, must be requested).

Senior Woman Paying Bills Online

About Your Bill

Everything you need to know about understanding your Coastal Electric Cooperative energy bill.

Online application form as displayed on computer monitor

PDF Downloads

Applications, account management, informational documents, and more in one place.

Refund Arrow Concept Blackboard

Capital Credits

Capital Credits are one of the benefits of your membership with Coastal Electric Cooperative.

New Look, New Features, New Tools

The SmartHub Redesign is Here!

Our SmartHub web portal now has an all-new look and feel. Keeping track of your energy usage, controlling methods of payment and billing options, changing personal information, reporting an outage, and much more are easier than ever.

Whether you are brand new to SmartHub or have been using it for a while, the short video on the left will walk you through the new features and improvements that will help you better manage your account.

Beat the Peak Contest

Want a chance to win a VISA gift card?

Sign up for Beat the Peak today for your chance to win a $500 VISA gift card or a $100 VISA gift card! Find details and enter at EnergySmartSC.org/Contest. Hurry!

It's all so easy:

  • SIGN UP to receive peak alerts that predict times of high energy use.
  • DELAY electricity use during these times.
  • HELP hold down the cost of power for all members.
  • CONTEST DEADLINE: Sunday, December 15th at 11:59PM

Could Your Home Use a Checkup?

A lack of insulation or a minor air leak can add up to big bills, especially during the winter and summer months. That's why Coastal Electric offers our members Home Energy Check-Ups free of charge. We'll evaluate your home, show you problem areas, make recommendations, and supply you with useful information you can to keep your home energy efficient – and your bills down – year-round.

Touchstone Energy Cooperative energy auditor showing a homeowner digital test results.
ACSI® 2023 Award

Coastal Electric Cooperative Earns An ACSI® 2023 Customer Satisfaction Award

Coastal Electric Cooperative earns this award based on data modeled by the ACSI® in 2023. Award criteria are determined by the ACSI based on customers rating their satisfaction with CEC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.