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My Account

Ways to Pay

Pay­ing your bill has nev­er been eas­i­er, with a vari­ety of options avail­able – on your time, at your con­ve­nience, 24/7.

Start, Stop, Move

Learn how to estab­lish, move, or can­cel ser­vice, plus get a list of every­thing you’ll need to com­plete your trans­ac­tion.

Manage Membership

Find out more about cer­tain aspects of your mem­ber­ship, then con­tact us or login to your SmartHub account.

Programs & Services

We offer ser­vices you may not know about, includ­ing pay­ment arrange­ments, ener­gy-relat­ed loans, and com­mu­ni­ty solar.

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Member Center

Access mem­ber con­tent, rules, rates, bylaws, and more (login required, must be request­ed).

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About Your Bill

Every­thing you need to know about under­stand­ing your Coastal Elec­tric Coop­er­a­tive ener­gy bill.

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PDF Downloads

Appli­ca­tions, account man­age­ment, infor­ma­tion­al doc­u­ments, and more in one place.

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Capital Credits

Cap­i­tal Cred­its are one of the ben­e­fits of your mem­ber­ship with Coastal Elec­tric Coop­er­a­tive.

Could Your Home Use a Checkup?

A lack of insu­la­tion or a minor air leak can add up to big bills, espe­cial­ly dur­ing the win­ter and sum­mer months. That’s why Coastal Elec­tric offers our mem­bers Home Ener­gy Check-Ups free of charge. We’ll eval­u­ate your home, show you prob­lem areas, make rec­om­men­da­tions, and sup­ply you with use­ful infor­ma­tion you can to keep your home ener­gy effi­cient – and your bills down – year-round.

Get Your Ener­gy Check­up
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New Look, New Features, New Tools

The SmartHub Redesign is Here!

Our SmartHub web por­tal now has an all-new look and feel. Keep­ing track of your ener­gy usage, con­trol­ling meth­ods of pay­ment and billing options, chang­ing per­son­al infor­ma­tion, report­ing an out­age, and much more are eas­i­er than ever.

Whether you are brand new to SmartHub or have been using it for a while, the short video on the left will walk you through the new fea­tures and improve­ments that will help you bet­ter man­age your account.

SmartHub Login
ACSI® 2023 Award

Coastal Electric Cooperative Earns An ACSI® 2023 Customer Satisfaction Award

Coastal Elec­tric Coop­er­a­tive earns this award based on data mod­eled by the ACSI® in 2023. Award cri­te­ria are deter­mined by the ACSI based on cus­tomers rat­ing their sat­is­fac­tion with CEC in a sur­vey inde­pen­dent of the syn­di­cat­ed ACSI Ener­gy Util­i­ty Study. For more about the ACSI, vis­it www.theacsi.org. ACSI and its logo are reg­is­tered trade­marks of the Amer­i­can Cus­tomer Sat­is­fac­tion Index LLC.

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