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My Account

Ways to Pay

Paying your bill has never been easier, with a variety of options available – on your time, at your convenience, 24/7.

Start, Stop, Move

Learn how to establish, move, or cancel service, plus get a list of everything you'll need to complete your transaction.

Manage Membership

Find out more about certain aspects of your membership, then contact us or login to your SmartHub account.

Programs & Services

We offer services you may not know about, including payment arrangements, energy-related loans, and community solar.

Member Center

Access member content, rules, rates, bylaws, and more (login required, must be requested).

About Your Bill

Everything you need to know about understanding your Coastal Electric Cooperative energy bill.

Online application form as displayed on computer monitor

PDF Downloads

Applications, account management, informational documents, and more in one place.

Capital Credits

Capital Credits are one of the benefits of your membership with Coastal Electric Cooperative.

SmartHub Promotion - Register Today for a Chance to Win $250!

New SmartHub account registrations received by December 31st will automatically be entered to win $250 Gift Card

With SmartHub, you can save time and money by managing your account at any time from anywhere.

• Save time with easy payment options to avoid late fees and service interruptions.
• Receive the information you need to make the right decisions about your account.
• Be in control and make decisions that can help reduce your bill.
• The eco-friendly way to instantly access your bill.

Only new SmartHub accounts are eligible. Entries end on December 31st. Winner will be announced by January 6th.

Beat the Peak Contest

Want a chance to win a VISA gift card?

Sign up for Beat the Peak today for your chance to win a $500 VISA gift card or a $100 VISA gift card! Find details and enter at EnergySmartSC.org/Contest. Hurry!

It's all so easy:

SIGN UP to receive peak alerts that predict times of high energy use.
DELAY electricity use during these times.
HELP hold down the cost of power for all members.
CONTEST DEADLINE: Sunday, December 15th at 11:59PM

Learn More About Beat the Peak

Could Your Home Use a Checkup?

A lack of insulation or a minor air leak can add up to big bills, especially during the winter and summer months. That's why Coastal Electric offers our members Home Energy Check-Ups free of charge. We'll evaluate your home, show you problem areas, make recommendations, and supply you with useful information you can to keep your home energy efficient – and your bills down – year-round.

Get Your Energy Checkup

Touchstone Energy Cooperative energy auditor showing a homeowner digital test results.

New Look, New Features, New Tools

The SmartHub Redesign is Here!

Our SmartHub web portal now has an all-new look and feel. Keeping track of your energy usage, controlling methods of payment and billing options, changing personal information, reporting an outage, and much more are easier than ever.

Whether you are brand new to SmartHub or have been using it for a while, the short video on the left will walk you through the new features and improvements that will help you better manage your account.

SmartHub Login

Coastal Electric Cooperative Earns An ACSI® 2023 Customer Satisfaction Award

Coastal Electric Cooperative earns this award based on data modeled by the ACSI® in 2023. Award criteria are determined by the ACSI based on customers rating their satisfaction with CEC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.