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Call Before You Dig

Contact PUPS before you dig!

If you are planning to dig or excavate, we ask that you contact the Palmetto Utility Protection Service (PUPS) 72 hours before digging. You can contact PUPS in one of three ways:

  1. Call 811, the national three digit number. Calls to the 811 number will be forwarded to South Carolina's One Call Center, PUPS. For more information, please visit the National 811 web site at
  2. To fill out a locate form online, visit the PUPS web site at Click Web Locate Entry on left side of page, scroll down and click on Web Tickets (Electronic Ticket). Scroll down a second time and click Web Tickets (Electronic Ticket) to open the form.
  3. PUPS will give you a Location Request Number and then transmit your request to the various utilities. The utilities who own the underground lines will mark the locations free of charge.

If you hit an underground utility line while digging, you can harm yourself or those around you, disrupt service to an entire neighborhood and potentially be responsible for fines and repair costs.

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